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UNRAVEL 04
TYPE OF ENGAGEMENT:
Program Management, Procure to Pay, Implementation, Process design
INDUSTRY/COMPANY TYPE:
Communications
'KNOT':
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Higher transaction costs
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Fragmented supply base
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Lack of focus on working capital
THE UNTWINE APPROACH:
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Current state analysis and gap analysis
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Make the case for change
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Develop change agent program
UNRAVELING OUTCOME:
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New technology implemented that resulted in:
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Lowered transaction processing cost – greater than 50%
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Reduced paper consumption - environmental savings of 500 trees and elimination of 1,877 lbs of air pollutants
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Improved efficiency
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Business processes complete with flow charts delivered
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Improved working capital position
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Created policies to direct spend to preferred suppliers

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